COVID-19 Relief Frequently Asked Questions

ANSWERED

Frequently Asked Questions

What is the Social Security Covid-19 Emergency Relief fund?

The Social Security Covid-19 Emergency Relief fund provides a supplementary income support to workers who have stopped working and are without employment and self employment as a result of the Covid-19 pandemic.

Persons can receive up to EC$ 1000.00 per month for three months (April, May and June).

The first payment will be made on 20th April, 2020.

Under what circumstances can I apply for the Social Security Covid-19 Emergency Relief fund?

The Social Security Covid-19 Emergency Relief fund is available to:

  • Persons who were laid off
  • Persons who were made redundant
  • Persons employed with reduced hours
  • Registered self employed persons adversely affected by the Covid-19 pandemic

If a person’s reduced hours earnings exceeds EC$ 1000.00, he or she does not qualify for the payment.

 

If a person resigns voluntarily, he or she does not qualify for the payment.

Where can I apply?

With the enforcement of the Emergency Powers Regulations, movement of persons has been restricted.  The well-being and safety of everyone is priority.  Therefore, the application process does not currently allow for the completion of a physical form and interaction with employees of the Department of Labour and Social Security.

There are two ways in which a person can apply:

  1. 662 2075 Department of Labour
  2. 667 2535 Social Security
  3. 762 1099 Nevis Department of Labour

Self Employed applicants are to submit forms to covid19@socialsecurity.kn

The online application process began on Saturday 4th April, 2020.

Do I have to provide any other documents when I apply for the Social Security Covid-19 Emergency Relief fund?

Letters from employers confirming proof of lay off, redundancy and reduced hours are to be submitted as part of the application process.  The Department of Labour has received some letters prior to the enforcement of the Emergency Powers Regulations.  Currently, the employers are providing this information to facilitate the application process. 

Please note that submission of these letters is MANDATORY and persons will be contacted to submit at an appropriate time.

How do I answer question 17 on the form?

If you are laid off between 1 to 90 days (3months), you are still employed by the company, but in a laid off capacity. You should therefore answer “yes” confirming that you are employed and then proceed to tick the “laid off” box.

How much could I receive from the Social Security Covid-19 Emergency Relief fund?

Applicants would receive up to EC$ 1000.00 provided that you are laid off, have been made redundant, or an adversely affected self employed person.

Persons whose hours have been reduced and he or she is earning less than EC$ 1000.00, the difference will be paid to equal the sum of EC$1000.00.  For example, if a person is earning EC$ 500.00 from reduced wages, EC$ 500.00 will be paid from the fund.  If your reduced wages or salary exceeds EC$ 1000.00, you are not eligible for the payment.

When and how will I receive the first payment?

The first payment will be made on 20th April, 2020.  It will be paid mainly by direct deposit to bank accounts. Cheques will be issued if a person does not have a bank account.

No CASH payments will be made.

If I am receiving Social Security benefits regularly, can I apply for the Social Security Covid-19 Emergency Relief fund?

If you are in receipt of some Social Security benefits, you may not be eligible to receive the grant.  This is dependent on the type of benefit you are receiving.  Contact Social Security for further guidance.

I am on a work permit. Can I access the fund?

All working persons who are registered with Social Security and whose income is adversely affected by Covid-19, can access the fund.

How does a self employed person qualify for the Social Security Covid-19 Emergency Relief fund?

All registered self employed persons whose income is affected may qualify for the grant.

Quick Links

    Head Office

    Robert Llewellyn Bradshaw Building
    P.O. Box 79
    Bay Road, Basseterre, St. Kitts

    PHONE: +1 (869) 465-2535
    EMAIL: pubinfo@socialsecurity.kn

    Branch Office

    Pinney’s Commercial Site
    P.O. Box 667
    Nevis

    PHONE: +1 (869) 469-5245
    EMAIL: nevis@socialsecurity.kn